It is very important to know When to call your Nampa property manager if you encounter any problems on your property. In some cases, a call to the property manager is a preemptive strike against possible disasters in extreme circumstances. Of course, you should also consider when it is appropriate to call a property manager as well as know whether or not the manager is on call 24 hours a day, seven days a week. When in doubt, call or ask them the next time you drop off your rent check.

Reasons to Call

Keeping a good relationship with a property manager is very important, so you need to make sure you are calling for the right reasons. For instance, if you find that the heating or cooling has inexplicably gone off in the building, you should immediately get in touch with the manager to find the problem. You may consider other emergencies such as a broken pipe or a broken window.

Call or Other Communications

Of course, calling the manager via phone may be the best option in cases of an emergency. However, there may be other times when an email or other type of communication a text message may suffice. For instance, if you need to make sure properties are taken care of after a snowstorm, you can simply send an email to remind the manager to send maintenance at a specific hour to clear snow and spread out salt. Many managers also use text messages just like everyone else, so you can also send a brief message to get in touch.

When to Call

You also need to know the best times to call a property manager. For most managers, typical business hours between nine and five are a safe bet. Many people try to avoid calling property managers after four unless it is a clear emergency.

A good property manager is available when needed, but this does not mean that they do not also have lives. Getting in touch with a manager should not be a hassle for you as a tenant, but there should also be a legitimate reason for contacting a property manager outside of regular business hours. Most managers will usually return calls within the day, but you should keep in mind that others may take up to two days to return an email.